All Soom Starter Kits are eligible for a full refund within 30-days from the date of purchase. Showerhead components must be returned without damage or significant blemish.
Refunds will be returned to the original method of payment.
For other products, please be advised that the following items cannot be returned after purchase:
- Used Aqua Purifying Filters
- Used Vitamin Essence Pods
- Shower holders with rubber seal rings removed
For more information, please see our full Refund Policy page. Soom Shower is committed to the quality of our products and ensuring your satisfaction.